*News*

News

ORDER AND DELIVERY INFO

Hello

In the last few days a customer has had a problem placing her order.
If you also encounter difficulties placing your orders on the site, please do not hesitate to contact me. I test regularly, but not on all points. It's a precious help that allows me to improve the shop. And above all to allow you to make your purchases in complete peace of mind.

Therefore, I have modified the shop accordingly. It is no longer possible to place an order as a guest, the creation of an account is necessary.
I also removed the Paypal checkout option, this direct payment method is not compatible with ordering on the site.

Of course, with the creation of an account all the payment options are available:
Check for France only
Bank Transfer for the European Union
Paypal
Credit card without account creation by Paypal
Credit card via invoice SUMUP (under conditions)

Delivery

I am always unable to send your purchases through collissmo when insurance is required. It's mostly for dolls.
The worldwide relay service can be chosen for France and some European countries to ensure the delivery of the dolls if the amount of the order does not exceed 500 euros.
I can also, on request, charge a service of sending by another carrier (ups, fedex etc ...), however the rates are quite prohibitive.

Orders that do not require additional insurance, are processed according to more or less rapid delays, the maximum delays are indicated on the sales sheets.
I set up several modes of delivery, to leave you a choice although relative.

However, once your package is in the hands of the carrier, delivery times are no longer guaranteed. The delivery time may vary depending on the destination region and this independently of my will.

Thank you for your understanding,
Take care of yourself,

Fëa


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27-04-2020 Payment in 4 installments & Delivery times

Payment in 4 installments:

From now on, you have the possibility of being able to spread out the payment of your order in 4 times without expenses dices 150 € of purchases.

All information is available in the section Payment by instalments.

Delivery times :

Due to the very particular situation we are going through, I am not in a position to guarantee a delivery in all serenity. Whether it is for insurance, follow-up or deadlines. This is why I will not make any shipment before I can once again benefit from these guarantees. An insurance for you as for me that your purchases will be well conveyed and have recourse in case of loss.

Thank you for your understanding.



With all my thanks for your support, please take care of yourself.


Fëa